Safety and Allergen Information

1. Product Safety Commitment
All SOUPGOD products are manufactured under strict hygiene and quality management systems compliant with HACCP, ISO 22000, and Good Manufacturing Practices (GMP). Each batch undergoes safety inspections for microbial limits, heavy metals, and pesticide residues to ensure product integrity and consumer protection.

2. Ingredient Transparency
We believe in full transparency. All ingredients — including natural herbs, spices, and additives — are clearly listed on product labels and verified against approved food safety databases. No artificial preservatives, synthetic colors, or flavor enhancers (e.g., MSG) are used.

3. Common Allergens Notice
Some soup products may contain or be processed in facilities handling the following allergens:
• Soybeans and soy derivatives
• Wheat and gluten-containing cereals
• Peanuts and tree nuts
• Sesame
• Milk and dairy products
• Fish and shellfish
• Eggs and egg-derived ingredients
Cross-contamination is minimized through dedicated equipment and sanitation protocols, but trace amounts may still be present.

4. Allergen Labeling Compliance
All labeling follows the U.S. Food Allergen Labeling and Consumer Protection Act (FALCPA), EU Regulation (EU) No. 1169/2011, and Taiwan TFDA Food Allergen Labeling Guidelines. Major allergens are highlighted in bold or separate statements for easy identification.

5. Preparation and Handling Advice
• Always store soup bases in a cool, dry place away from direct sunlight.
• Once opened, refrigerate and consume within the recommended time period.
• Avoid using the same utensils for allergen-sensitive and regular meals.
• Follow heating instructions carefully to maintain food safety.

6. Sensitive Populations
Pregnant individuals, children under 3 years, or people with chronic medical conditions should consult healthcare professionals before consuming herbal or functional soup products.

7. Contact and Reporting
If you experience any allergic reaction or quality issue, please discontinue use and contact:
📞 Customer Service: +1 (415) 416 5489
📧 Email: safety@soupgod.com
We will promptly investigate and report to local food safety authorities if required.

Disclaimer
This information complies with international food labeling laws and is reviewed by certified food safety consultants. It is intended for consumer education and regulatory transparency, not as medical advice.

Based on laws and regulations （References, 2025 Update）

• U.S. FDA (2024): Food Allergen Labeling and Consumer Protection Act (FALCPA)
• EU Regulation (EU) No. 1169/2011: Provision of Food Information to Consumers
• Codex Alimentarius (FAO/WHO): General Standard for the Labelling of Prepackaged Foods (CXS 1-1985, Rev. 2023)
• Taiwan TFDA: 食品過敏原標示管理辦法 (2023 年修訂)